Woodland is not a huge operation where customers can get lost in the system. Instead our team is focused on ensuring a quality service is delivered in a friendly way. We have a vested interest in the continued success of Woodland and you can be sure we truly care about every job we do and every customer we deal with.
All our products are manufactured here at our factory in Kingston upon Thames. Buying from Woodland doesn’t only mean you are supporting local people and local business, but also gives you the confidence of dealing with a well-established company. We don’t import cheap windows from abroad – the quality of our products is entirely our responsibility and within our control.
We have been manufacturing windows since 1978. We like to think we know what we are doing, and our many happy customers are testament to this.
We pride ourselves on our customer service. 75% of all our business is generated from referrals and recommendations, so we know how important it is to ensure you are delighted at every opportunity. The testimonials you see on our website are all genuine and references are available on request.
Unlike many competitors we do not run a team of commission-based salesmen and we are not a franchise. We don’t artificially inflate prices only to knock-them down in order to get a sale. We believe in pricing all our projects fairly and clearly so you know exactly what you are getting for your money.
Woodland believes in sourcing the highest quality materials at every opportunity. We understand this means we won’t always be the ‘cheapest’ quote you receive, but it does mean we know we are the best.
That’s right, did we mention we manufacture all our products here in Kingston Upon Thames? Come and see for yourself. You won’t find a warehouse full of goods in transit, nor will you find a glitzy showroom full of immaculate product examples. What you will find is a busy factory and we welcome the chance to show prospective customers around. It gives you confidence in our company and the quality we are able to achieve.
Woodland employs a highly skilled team of craftsmen who share our belief that quality is at the heart of everything we do. We have a program for apprentices and trainees to ensure the unique skills required to work to our high standards are continually being developed and passed on.
We are members of the FENSA scheme so you can be sure all applicable installations meet current Building Regulations and thermal performance. More about FENSA and the Building Regulations can be found here.
All applicable installations and deposits are fully insured so in the unlikely event that Woodland ceases to trade, your guarantee is protected. More about Insurance Backed Guarantees can be found here.
All our products are guaranteed for 10 years as standard. More information about the Woodland guarantee can be found here (link).